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Visit

Mill Meadows Farm, Mill Lane, Westbourne (near Emsworth),
West Sussex,
PO10 8RT

Frequently asked questions

Parking

We have parking on site for all pre booked guests. Please drive via Westbourne village when using our postcode to find our gate. Once on-site parking is signposted along the apple trees. If you’re struggling for a spot a member of the OBG team will help you find a space.

We cannot walk in heavy rain or wind. All our walks are now held in the morning to avoid the heat of the day during the summer months. However please note temperatures over 26 degrees will mean that walks will be a maximum of 30 mins with more time spent in the shade and hanging out in the alpaca paddock. We will continue to assess the weather in the run up to your booking and decide on the morning of the walk if we think this isn’t suitable. We will issue you a gift voucher for the value for your walk to redeem another time. If there are circumstances where you will not be able to return to us, we will look to refund your money at our discretion.

Our walking experience involves physical activity, so please inform us of any health concerns before booking. The walk is mostly flat but can be uneven. For those unable to join the walk, we offer accessible sessions to spend quality time with our alpacas. Currently, we don't have wheelchair-accessible toilets but hope to provide this in the future. We have accommodated visitors with various accessibility needs and will continue to improve our facilities. Thank you for your patience as we develop this area.

If you are purchasing food or drink when on site, please enquire at the café for allergy information a member of the team will be able to help you when ordering. If you bring your own food this is at your own risk, and we ask that wash you hands before you consume any food during or after your experience with us a the hand wash stations.

We are a farm set in lots of green space at certain times of the year pollen levels can rise so any hay fever sufferers please ensure that you take the appropriate measures to ensure you comfort on site before you arrive. For anyone who requires regular medicine please carry any required medication with you.

It goes without saying we want you to be addicted to Alpacas not allergic by the end of your experience.

We have a customer toilet on site for all our guests and additional hand washing facilities in our café area. Currently, we don't have wheelchair-accessible toilets but hope to provide this in the future. We have accommodated visitors with various accessibility needs and will continue to improve our facilities. Thank you for your patience as we develop this area.
We have undercover gazebo areas to shield us from any rain during your time on site as well as shade during the hotter days.
Our café horse box is there for your to purchase hot or cold drinks and snacks while on site. As well as our gift shop to browse before you leave.

For Alpaca experience guests you will need to leave your fur babies at home you will not be able to take a dog or any pet into the same paddock as the alpacas or near our livestock. If you are just visiting for a coffee in our café area, we allow well behaved dogs on site. We reserve the right to ask you dog to leave the premises if they are causing the animals or other customers to feel anxious.

To complete one of our walking experience sessions we advise you wear wellie boots or walking boots as even in the dryer weather the ground under foot can be unstable at times. To avoid stepping in anything you don’t like please don’t wear shoes you don’t want to get messy. We will not take out anyone who is wearing open toe or heeled shoes and this is a health and safety issue. During hotter days we love to take the alpacas into the water so waterproof shoes will make our walks a lot more fun.

Ann Brazier
Ann Brazier
15 February 2024
A great visit for a meet and greet session at Our Back Garden today. My granddaughter absolutely loved it. The staff were friendly and helpful, making it such a pleasurable visit. We definitely intend to return for alpaca walking later in the year
Susannah Greenwood
Susannah Greenwood
12 December 2023
Beautiful place to visit, lots of events a sweet shop and now you can get refreshments. Worth a visit.
Coral Harmon
Coral Harmon
3 December 2023
Had an amazing visit today, meeting and feeding the alpacas. The hosts were really friendly and informative and obviously really care about their animals and their business. The alpacas were lovely, the hot drinks great and the produce made from the alpaca wool was wonderful; I look forward to wearing my hat and socks and I'm sure our grandson will love his cuddly alpaca. Would definitely recommend a visit and would love to come back.
Mark Ralls
Mark Ralls
5 November 2023
Fantastic day out .
Mark Darlington
Mark Darlington
14 October 2023
Hosted our daughter's birthday party here. It was such a lovely experience for the children, and the owners were amazing!
Hefin Griffiths
Hefin Griffiths
1 October 2023
Visited with Veterans Outreach Support. Brilliant crew, brilliant morning 👍👍
Lou T
Lou T
30 September 2023
We had a fantastic couple of hours with the alpacas today. Such a great place, with a lovely family feel. Laura was brilliant and taught us everything we needed to know. I’m in love with Flora and wanted to take her home. Thank you so much.
Paul Monks
Paul Monks
20 September 2023
My wife loved this place we got so close to the Alpacas, the meet and greet is brilliant, you get to feed and pet then a great experience.
Ben Carville
Ben Carville
19 September 2023
Absolutely brilliant. The hut is so cute and the setting is beautiful. Laura and Perry are also incredibly helpful.